Find immediate answers to your questions at our self help knowledge base here.
Pre-Purchase Questions
- How can I setup Ezy Invoice to work on the cloud or over the Internet ?
- Can I import a my customer, vendor or inventory list from my Excel file etc ?
- Can I Enter Non English Character Sets Like Chinese, Arabic, Korean etc ?
- What is the difference between Instant Invoice n Cashbook and Ezy Invoice
- Can Ezy Invoice accommodate the tax structure in my country ?
- In my Invoice, some items are subject to tax while other are non-taxable, can Ezy Invoice handle this ?
- I run several different businesses. Do I to buy a license for each business ?
- Can I use Ezy Invoice In A Network With Multiple Users ?
- Can I have different pricing structures for different customers like wholesale or retail etc ?
- I use an older version of Ezy Invoice. What’s new in Ezy Invoice 13 ?
- Can I Run Ezy Invoice on an Apple Mac ?
- Can I install Ezy Invoice on my Android or Ipad Tablet Device ?
Video Tutorials
- Quick tour of Ezy Invoice 13
- Full tour of Ezy Invoice 13
- How To Format Currency Values
- How To Add New Fields To Customer Statements & Reports
- Add New Text Object To Display Payment Due Date
- How to add horizontal lines to the invoice body to separate items
Installation & Setup
- How to set up Ezy Invoice to send invoices by email ?
- How do I edit the tax rates or define more tax types ?
- Can I import a my customer, vendor or inventory list from my Excel file etc ?
- How do I enter opening stock ?
- How to I set Ezy Invoice currency symbol to my local region ?
- How do I set-up Ezy Invoice in a multi-user network environment ?
- How do I setup Ezy Invoice in a multi-user network environment (Client/ Server) ?
- How can I setup Ezy Invoice to work on the cloud or over the Internet ?
- How to set up and access Ezy Invoice over the Internet ?
- How To Insert Paypal Payment Links in Emailed Invoices ?
- How to add an image or logo to my email cover page ?
- I do not bill tax, how can I remove the sales tax from my invoices ?
- How Do I set up Ezy Invoice to send my invoices and documents through Email ?
- Can I use a bar code scanner with Ezy Invoice 13 ?
- How to display a foreign currency amount in my invoices ?
- How to apply discounts for individual items in Ezy Invoice 13 ?
Invoice, Document & Report Customization
- How can I print envelopes for my invoices ?
- How to add a “PAID” or “PAID IN FULL” stamp to my invoices
- How do I change the company name and address in the invoice layout ?
- How Do I Format My Invoice Currency Values To The New Indian Rs Symbol ?
- How do I add my company logo to the invoice/ document headers in Ezy Invoice 13 ?
- How can I customize the invoice or quotation print or email output template ?
- Can I enable additional fields & columns to use in the Invoice template ?
- In the column headers, how do I remove the blue background and add horizontal line separators instead ?
- How do I print the invoice amount in words or text on my invoice layouts ?
- How to apply discounts for individual items in Ezy Invoice 13 ?
- How to add horizontal lines to the invoice body to separate items
Operation
- How can I change the credit terms for a customer in the invoice ?
- How to I convert a quotation/ estimate to an invoice or delivery order?
- I received stock from my vendor. How do I update stock quantity balance on hand ?
- When do I use a Credit Note ?
- When do I use a Debit Note ?
- What shall I do if I over-billed my Customer ?
- What shall I do if I under-billed my customer ?
- Customer has short paid, what do I do ?
- Customer has overpaid, how do I record this overpayment in Ezy Invoice ?
- How do I record deposits or retainers received and balance paid later ?
- My customer has gone bust. How do I write-off his outstanding Invoices as bad-debts ?
- How to do a “contra” where my customer is also my supplier?
- How do I account for free samples given to customers ?
- Can I track my Jobs/ Projects and view Job Costing ?
- Can I have different pricing structures for different customers like wholesale or retail etc ?
Administration
- How do I backup the Ezy Invoice program and my database ?
- How do I transfer Ezy Invoice and by database over to my new computer ?
- How Do I Upgrade My Older Ezy Invoice 10, 7 or 3000 Database to the Latest version Ezy Invoice 13 ?
- My Hard Disk Crashed. How Do I Move Ezy Invoice And My Data To A New Computer ?
Troubleshooting
- Where is the print, save, export and email buttons in the report preview ?
- I’m Getting DBISAM Engine Error : # 8961, #8965, #8963
- How to change my computer font size to normal 96 DPI
- Error : Could not find Data.DAT & DocType.DAT. Database does not contain valid Ezy Invoice or is incomplete
- Error : DBISAM Engine Error #11013 Access denied to table or backup file “2345”
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